Thursday, June 26, 2008

Customer Service (cont'd again)


I sent the email to the dealer. Let's see if they respond to me. I got angry all over again having to type that long email. It took me an hour to draft it. I had to read it over and over again, because you know you can't send a grammatically incorrect email when you're tellin someone off! It kinda loses the affect. LOL! I think I was very professional, I did intimate that I might go to another car maker if they didn't make me feel warm and fuzzy again. I just don't think it's very good business to make promises you don't intend to keep, and I feel that's what was done with me. I'll keep you posted.

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