Time to catch up
I haven't posted in a while. Exactly 2 weeks as a matter of fact. Not good. I must become more disciplined in my posting. I will schedule time to post. Now let me bring you up to speed on the customer service issue with the dealer. On Thursday, July 3rd, I sent a follow up email saying that I would like an email address and contact name to the corporate office because I had yet to receive a response. Within 5 minutes of pressing the send key my phone rings! Now that's what I'm talking about. So it's the woman who responded the first time. She apologizes that they have not gotten back to me but they ordered my floor mats (remember the list of things I was promised) and wanted to schedule the touch up paint on the scratch. I told her I could come in on the 12th and she said that they would give me a loaner car. So you know what happened right. They sent the letter to the manager and he said "Get rid of her please". I've been in customer service for many, man